Why Samsung Netflix Says Your Account Has Been Signed Out. Please Sign in Again

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If your device asks you to sign in every time you connect to Netflix, there may exist a technical problem preventing the device from staying connected to your Netflix business relationship. Follow the steps for your device below to ready the problem.

Blu-ray players

Blu-ray player

If your device allows y'all to search for TV shows or movies past title:

Ensure that your device has the latest firmware installed. If y'all need help checking for a firmware update, delight contact your device manufacturer.

If your device does not allow you lot to search for TV shows or movies past title:

Netflix identifies your device past its Electronic Series Number (ESN), which is assigned by the device manufacturer. Sometimes, 2 separate devices may stop up with the same ESN. In these extremely rare cases, another Netflix member activating their device will crusade your device to conciliate, and vice versa.

Computers

Google Chromebook or Chromebox

Modify cookies and site data settings

1. From the browser toolbar, select the Chrome menu .

2. SelectSettings.

3. From the left-hand carte du jour, selectPrivacy & security.

4. SelectSite Settings.

5. SelectCookies and site information.

6. Make sure that theClear cookies and site data when y'all quit Chrome setting is turned off.

7. Try Netflix over again.

Mac or Windows calculator

Mac computer

Follow the steps for your internet browser below.

Chrome

1. From the browser toolbar, select the Chrome carte du jour .

2. Select Settings.

3. From the left-mitt menu, selectPrivacy & security.

4. Select Cookies and site data.

5. Make sure that the Articulate cookies and site data when you quit Chrome setting is turned off.

6. Try Netflix once again.

Firefox

1. From the upper right corner of the browser, select Menu .

2. Select Preferences.

3. From the left-hand menu, select Privacy & Security.

4. Under History, find the Firefox will: drop-down menu and select Recall history.

5. Select Restart Firefox .

6. Endeavor Netflix again.

Opera

1. From the upper left corner of your browser, select Opera.

2. Select Settings.

3. From the left-hand card, selectPrivacy & security.

4. Select Site Settings.

5. Select Cookies and site data.

6. Make sure that the Articulate cookies and site data when yous quit Opera setting is turned off.

7. Try Netflix again.

Windows computer

Follow the steps for your net browser below.

Chrome

1. From your browser toolbar, click the Chrome carte du jour .

2. Click Settings.

3. From the menu on the left, clickPrivacy & security.

4. Click Cookies and site information.

5. Make sure that the Clear cookies and site data when you quit Chrome setting is turned off.

6. Effort Netflix again.

Firefox

1. From the upper right corner of the browser, click Card .

2. Click Preferences.

3. From the menu on the left, click Privacy & Security.

4. Under History, find the Firefox volition: drop-downwardly menu and select Remember history.

5. Click Restart Firefox.

6. Try Netflix once more.

Internet Explorer (version eleven or later)

1. From the upper right corner of the browser, click Tools .

2. Click Cyberspace Options.

3. Under Browsing History, uncheck Delete browsing history on exit.

4. Try Netflix again.

Microsoft Border

1. From the upper right corner of the browser, click the "More" button ...

2. Click Settings.

3. From the menu on the left, click Privacy and services.

4. Nether the Clear browsing data header, click Choose what to clear.

5. Make sure that Cookies and other site information is turned off.

   Note:

   If you lot prefer to go out this setting on, yous'll need to add netflix.com to your Practice not clear list

6. Try Netflix again.

Opera

1. From the upper left corner, click the Opera button.

2. Click Settings.

3. From the menu on the left, clickPrivacy & security.

4. Click Site Settings.

5. Click Cookies and site information.

6. Make sure that the Clear cookies and site data when you quit Opera setting is turned off.

7. Try Netflix once again.

Windows app

Windows eight app

Perform Windows updates

You may need to install important updates to resolve your issue.

1. Go to the Charms Menu by pressing the Windows Fundamental + C.

2. Select Search.

3. Select Everywhere from the driblet-down menu.

   • If you practice not take a drop-menu keep to step 4.

4. Search for "WUAPP."

5. Select the WUAPP App.

6. Select Check for Updates.

7. Select Install Important Updates.

8. Once the updates are installed, restart your computer and endeavor Netflix again.

Windows 10 app

Update Windows

1. Press the Windows Primal on the keyboard.

2. Select Settings .

3. Select Update & security.

4. Windows will check for updates. If information technology doesn't, select Check for updates.

5. Once the updates are installed, restart your estimator and try Netflix again.

Game consoles

PlayStation iii

Check the appointment and time settings

If the date and fourth dimension on your device are significantly different from the current date and time, you will take a problem playing your TV show or movie.

For Japanese PlayStations, apply X instead of O to cancel the pick whenever O is referenced in the troubleshooting steps beneath.

1. From the main menu, navigate to Settings.

   • If yous're not already at the main menu, hold the PS button in the middle of the controller, select Quit, then select Aye to render to the habitation screen.

2. Select Date and Time Settings.

3. Select Date and Time.

4. Select Set up via Internet.

5. Press the O push to return to the Date and Time screen.

6. Select Set Automatically.

7. Select On.

8. Try Netflix again.

Mobile phones and tablets

Android telephone or tablet

Sign out of Netflix

1. From the Netflix app, tap More than or your Contour icon .

2. Coil down and tap Sign Out.

3. Tap Sign Out again to confirm.

4. In one case you have signed out, sign back in and endeavour Netflix again.

Prepare-acme boxes and streaming media players

Amazon Fire TV Stick

Cheque your device's model year

1. Go to the Recent device streaming activity page of your business relationship.

2. Find your Fire Television set Stick in the listing. The model year will be shown side by side to the proper noun of your device.

If your device'southward model twelvemonth is 2014, you lot may be asked to sign in more oftentimes than usual. This is a known issue with the 2014 model.

If your device's model year is newer than 2014, go on to the next steps.

What to do adjacent

Apple Tv set two or Apple tree Television 3

Sign out of your Apple ID

1. From the domicile screen, select Settings.

2. Select iTunes Store.

3. Select Apple tree IDs.

4. Select Sign out of Apple ID.

5. Once signed out, leave to the Home screen and relaunch Settings.

6. Select iTunes Store.

7. Select Sign In.

8. Enter your Apple ID and password and try Netflix again.

What to exercise adjacent

Smart TVs

Smart TV

If your device allows you to search for Telly shows or movies by title:

Ensure that your device has the latest firmware installed. If you need aid checking for a firmware update, delight contact your device manufacturer. If a firmware update isn't bachelor, or does not resolve your outcome, y'all may need to perform a manufactory reset. Contact your device manufacturer if you need assistance.

If your device does not allow you to search for TV shows or movies by title:

Netflix identifies your device by its Electronic Serial Number (ESN), which is assigned by the device manufacturer. Sometimes, ii separate devices may stop upward with the same ESN. In these extremely rare cases, another Netflix member activating their device volition cause your device to deactivate, and vice versa.

All other devices

All other devices

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Source: https://help.netflix.com/en/node/1894

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